Sales Representative

Inside Sales Representative (ISR) – Sales & Operations

Do not wait to apply after reading this description a high application volume is expected for this opportunity.

Location:

Leicester

Hours:

07:30AM - 04:00PM Monday to Friday

(Full time - Permanent)

Salary: £28,000 per year + Commission

A growing packaging and supply chain business is looking to recruit a commercially driven Inside Sales Representative to join its Sales & Operations team in Leicester.

This is an excellent opportunity for someone with early sales or account management experience who enjoys building relationships, generating new business, and being involved in the operational side of customer delivery.

The role combines outbound sales activity with operational sales support, making it ideal for someone who thrives in a fast‑paced environment and is looking to develop a long‑term commercial career.

There is a clear progression path within the business for the right individual, alongside the opportunity to earn commission based on performance and account growth.

• Prospect and cold call potential new customers
• Build and manage a pipeline of smaller accounts
• Qualify leads and nurture relationships through to repeat business
• Quote and negotiate with customers professionally
• Attend online customer meetings
• Maintain accurate CRM records and weekly activity updates
• Escalate larger commercial opportunities to Senior Sales Managers
• Drive new business acquisition and account growth
• Support the smooth delivery of customer orders and operational processes

• Send order acknowledgements to customers
• Coordinate deliveries and shipment notifications
• Update CRM and internal systems with accurate order information
• Communicate ETA updates and corrective actions where required
• Support the wider Sales Operations team with administration

• 1–2 years’ experience in sales support, account management, business development, or similar
• Confident making outbound cold calls
• Strong communication and relationship‑building skills
• Commercially aware and customer‑focused
• Highly organised with strong attention to detail
• Self‑motivated, resilient, and driven to succeed

• Experience with in packaging, FMCG, logistics, or supply chain environments
• CRM experience (Salesforce or similar)
• Knowledge of warehouse or operational systems
• Experience in food‑grade or BRC‑accredited environments

• Build and manage your own customer portfolio
• Secure new business and repeat orders
• Develop a strong live sales pipeline
• Become confident handling operational processes independently
• Demonstrate progression into a more commercially focused role

If you are ambitious, commercially minded, and looking for a role where you can genuinely develop your career, we would love to hear from you.