Field Sales Account Manager

Field Sales Role Overview

This is first and foremost a field sales role. You will spend the vast majority of your working week visiting customers, prospecting for new business and developing existing accounts across your territory. This is not a desk‑based account management or national account role. Success is achieved through excellent territory management, disciplined journey planning, regular customer contact and consistently delivering against sales targets.

The successful candidate will enjoy being in front of customers and will understand that strong customer relationships are built through regular face‑to‑face contact.

• Managing and developing an established customer base.
• Identifying and opening new business opportunities.
• Reactivating dormant accounts.
• Delivering agreed sales, margin and profitability targets.
• Maximising opportunities across the existing product portfolio.
• Promoting seasonal ranges, special buys and promotional opportunities.
• Building long‑term customer relationships through regular planned visits.
• Working collaboratively with telesales and customer service teams.
• Maintaining accurate CRM records, forecasts and reporting.
• Managing territory efficiently through structured journey planning.
• Delivering excellent customer service whilst protecting company margin.

• Achievement of monthly and annual sales budgets.
• Customer‑facing activity.
• Prospecting and new account acquisition.
• Reactivation of dormant accounts.
• Growth in existing customer spend.
• Accurate forecasting.
• CRM compliance.
• Effective diary management.
• Delivery against agreed KPIs.

• Has at least 5 years’ successful field sales experience.
• Enjoys visiting customers the majority of the week.
• Is organised and disciplined in planning customer journeys.
• Can work independently while following company processes.
• Is comfortable prospecting and opening new accounts.
• Has excellent written and verbal communication skills and relationship‑building skills.
• Understands gross margin and profitable selling.
• Is resilient, energetic and enjoys winning new business.
• Is confident presenting products and identifying opportunities to increase average order value.
• Works well with internal colleagues and values teamwork.
• Homewares experience would be advantageous but is not essential.

• Likes being on the road rather than behind a desk.
• Enjoys meeting new customers every day.
• Gains satisfaction from prospecting and winning business.
• Balances account development with continual new business generation.
• Understands that administration supports sales, it does not replace it.
• Is happy working within established company processes and KPIs while contributing ideas for continuous improvement.

• Submit accurate monthly forecasts.
• Maintain CRM records.
• Complete customer visit reports.
• Produce weekly and monthly journey plans.
• Manage expenses promptly.
• Complete required reporting within agreed timescales.

• Basic salary from £30,000 depending on experience.
• Genuine OTE £37,000+.
• Company estate car.
• Mobile phone.
• Laptop & iPad.
• Workplace pension.
• 20 days holiday plus bank holidays.
• Optional holiday purchase scheme.
• Employee assistance programme.
• Staff discount scheme.
• Long‑service awards.
• Ongoing product and sales training.
• Pay:
  From £30,000.00 per year.

• Company car.
• Company pension.
• Employee discount.

• Minimum 5 years’ field sales experience.
• Full UK driving licence.
• Excellent organisational skills.
• Good IT literacy including Microsoft Office and CRM systems.
• Willingness to travel extensively throughout the territory.
• Job types:
  Full‑time, permanent.