Sales Support Specialist

There's plenty about Topps Group that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business?

After delivering our 20% market share goal of "one in five", we have launched our new goal - Mission 365 - targeting £365 million of sales.
We're looking for a customer-focused Client Support Spe cialist to join our Commercial team, supporting our CTD and Parkside customers. In this role, you'll play a key part in building and strengthening relationships with our clients, ensuring they receive exceptional service while helping to identify opportunities to grow and develop our business.

Combining strategic thinking with hands-on account management, you'll act as a trusted partner to customers, understanding their needs, resolving challenges, and delivering solutions that add real value. Working closely with internal teams, you'll help drive customer satisfaction, loyalty, and sales growth through outstanding service and support.

You will:

• Be the primary point of contact for clients, building strong relationships based on outstanding service
• Deliver fir...