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AI-Driven Pharma CSM

Listing for: Norstella Group
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 70000 - 100000 GBP Yearly GBP 70000.00 100000.00 YEAR

Job Description & How to Apply Below

Position: AI-Driven Pharma CSM for Growth & Renewals

Norstella is seeking a Senior Customer Success Manager to own the full lifecycle for a book of customers in a remote UK role. You will drive renewals, expansions, and multi-stakeholder negotiations across a complex pharma product suite.

Innovate using AI to improve forecasting, health metrics, and value realization. You will lead executive QBRs, build strategic account plans, and partner with Sales, Product, and Legal to close deals.

We have an opening for a AI-Driven Pharma CSM for Growth & Renewals in United Kingdom within Sales.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the AI-Driven Pharma CSM for Growth & Renewals role in the description above.

We appreciate your interest in this position.

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