Sales Manager

Job Role: Sales Manager

Location: Hybrid/ Leicester office 3 days a week

Salary: up to £50,000 DoE + up to £18,000 commission

Contract Type: Full-Time, Permanent

What We Can Offer You:

• 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles)
• Additional Holiday Purchase
• Hybrid Working
• Life Assurance
• Vitality Private Healthcare
• Subsidised Gym Memberships
• Cycle to Work scheme
• Discount Vouchers and Access to Wellbeing Resources

Mercia Group (part of Wilmington plc) is looking for an experienced and commercially driven Sales Manager who thrives on winning new business and developing high-performing sales teams.

This role is ideal for someone who is not only an exceptional sales leader but also a hands-on new business expert. You will lead, coach and inspire a team of Account Executives to exceed targets while establishing best practice across prospecting, pipeline development, sales conversion and client engagement.

As our new business champion, you will play a pivotal role in shaping our sales strategy, driving performance, and ensuring the team has the skills, confidence and support needed to deliver outstanding results.

• Leading, motivating and developing a team of Account Executives to achieve and exceed individual and team sales targets.
• Recruiting, onboarding and training new team members, supporting their ongoing professional development.
• Delivering regular sales coaching, call reviews and performance feedback to maximise individual capability and results.
• Implementing and continuously improving sales strategies, processes and best practices.
• Developing and refining sales scripts, messaging and prospecting approaches across the team.
• Monitoring sales activity, lead generation, pipeline health and conversion performance.
• Setting, tracking and reporting on weekly, monthly, quarterly and annual sales objectives.
• Analysing sales performance data and identify opportunities for improvement.
• Produce and present detailed sales reports and insights to key stakeholders.
• Champion new business activity across the organisation, driving a proactive sales culture.
• Remaining actively involved in sales activity where required, supporting the team in securing key opportunities and complex deals.
• Delivering against individual revenue targets alongside overall team objectives.
• Building and maintaining strong, long-term client relationships to maximise retention and account growth.
• Identifying and securing upselling, cross-selling and new business opportunities within existing and prospective client accounts.
• Leading commercial negotiations and ensure mutually beneficial outcomes for both clients and the business.
• Managing stakeholder relationships effectively across the organisation.
• Handling escalated customer issues and complaints professionally and efficiently.

This is an opportunity to make a genuine commercial impact. You'll have the autonomy to shape the success of the sales function, develop talented sales professionals and drive business growth through both leadership and your own new business expertise. If you enjoy building winning sales cultures, coaching people to success and influencing commercial strategy, you'll find this role highly rewarding.

Balancing strategic leadership with hands-on delivery. You'll be responsible for driving team performance, maintaining high levels of coaching and accountability, and achieving ambitious revenue targets, while also stepping into key sales opportunities when required. Success requires a leader who can seamlessly switch between strategy, coaching, analysis and direct commercial execution.