Retail Security Support Officer

Leicester Support Officer

Hourly Rate: £14.58

Working hours:

various

Must be able to travel to Leicester (Fosse Park & Thurmaston), Loughborough and surrounding areas.

Candidate must have 5 years trackable working history in the UK.

• Protect & Serve:
  Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits:
  Earn £14.58 per hour with a 20% M&S discount (T&C applies), Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth:
  Enjoy company-funded SIA Licence renewal and continuous training.
• Cutting-Edge Tech:
  Use body‑worn cameras and mobile devices for incident reporting.
• Community:
  Join the friendly M&S and Mitie family.

• Security experience essential.
• A valid SIA Licence.
• Excellent customer service and communication skills, energy, and enthusiasm.

• Stay compliant with all policies and legal requirements.
• Use technology for effective reporting.
• Proactively review and improve Assignment Instructions.
• Stay alert by reporting hazards and remaining vigilant.
• Handle challenging situations with calm and professionalism.
• Emergency readiness: contact emergency services when needed.