Casual Security Officer SIA

Casual security officer post at De Montfort Hall, a live entertainment venue run by Leicester City Council, with shifts offered as events are scheduled. The work centres on keeping customers, staff and performers safe through crowd control, conduct monitoring and baggage checks, working alongside Front of House Supervisors. The hall stages around 250 performances a year, and shifts run days and evenings across the week, with a possible stewarding element.

Applicants need a current SIA Door Supervisor badge and must be over 18; starts are from December 2026.

• Provide security support and supervise crowd control at De Montfort Hall
• Monitor customer conduct and deal with conflict as it arises
• Carry out baggage checks
• Provide access for customers who need additional assistance
• Spot potential issues early and keep customers and staff safe before, during and after shows
• Provide security in the pit or at the front of the stage at rock concerts
• Remove customers causing problems at comedy shows
• Look after artistes during signings
• Control crowds as performers leave the venue
• Work with the Front of House Supervisors
• Work as a steward at certain events when required

• Current, in-date SIA Door Supervisor badge

• Good knowledge of health and safety and the ability to apply it
• Good numeracy and literacy to write incident reports and update records
• Excellent verbal communication skills
• Ability to de-escalate difficult and challenging incidents while staying calm

• Aged over 18

• Physically fit to stand for long periods and help set up the hall for events
• Willing to work as a steward, which is a condition of the contract
• Resilient and enthusiastic about customer experience

• Experience in a busy entertainment environment

• Flexibility to take as many shifts as wanted, depending on the events programme