Specialist Caseworker; Victim Services

Community Links is a hub tackling health and social inequality in East London and beyond. We work alongside the community helping people of all ages reach their full potential. We take our local knowledge of what works to influence national decision making. We are proud to be part of Catch
22.

Catch
22 is a social business which designs and delivers services that build resilience and aspiration in people and communities. We believe that people can thrive when they have a good place to live, good people around them, and a fulfilling purpose. We call these our '3

Ps'.

If you share our values and commitment to transforming people’s lives, get in touch!

Catch
22 is looking for a compassionate and motivated Specialist Caseworker to join our Victim Services team. This is an exciting opportunity to deliver trauma-informed support to victims and witnesses of crime, helping them to cope, recover, and rebuild confidence.

As a Specialist Caseworker, you will manage a caseload of adults, children, and young people, providing both practical and emotional support. You will ensure victims are fully informed throughout their journey — from understanding their rights and court processes to accessing tailored interventions that meet their specific needs. Working collaboratively with a wide range of partners, including police and voluntary organisations, you will help maintain effective referral pathways and provide a seamless, high-quality service.

You’ll also support the wider team by sharing expertise, developing innovative interventions, and contributing to preventative work. This is a varied, rewarding role where you can make a real difference in people’s lives while working in a supportive, forward-thinking organisation that values compassion, collaboration, and empowerment.

• Educated to a good standard, with GCSE-level English and Maths (minimum)
• Experience supporting vulnerable people, including adults, children, or young people
• Strong understanding of safeguarding and risk management
• Proven ability to manage a caseload and deliver tailored interventions
• Excellent verbal and written communication skills
• Strong organisational skills and ability to work under pressure
• Experience working collaboratively with multiple agencies
• IT literate and confident using data management systems
• Qualification relevant to working with vulnerable people
• Access to a vehicle with business-use insurance

Fixed term until February 2027

Full time, 37.5 hours per week

1630 on 10th of June 2026. Catch
22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date.

Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right to Work in the UK check. The post-holder must have right to work in the UK. Catch
22 does not currently provide a licence to sponsor visas but please see this register to see those that do.