Casual Recovery Worker

Job Details

Casual Recovery Worker

Location: Leicester
Contract: Casual, Part-time
Salary: £13.45 per hour (full earning potential; starting salaries depend on experience and progression)

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we are one of the largest mental health and social support charities in England, supporting around 125,000 people each year through nearly 200 services.

You are a caring, compassionate, and reliable individual who genuinely enjoys helping people rebuild confidence and independence. You communicate well with people from all walks of life, remain calm under pressure, and enjoy working as part of a supportive team. Whether you already have experience supporting people with mental health needs or are just starting a rewarding career in the sector, we would love to hear from you.

Full training will be provided, so the most important qualities are empathy, resilience, a positive attitude, and a genuine desire to make a difference.

As a Casual Recovery Worker at Waythrough’s Box Tree Farm Crisis House, you will support adults experiencing a mental health crisis within a recovery‑focused environment. Your responsibilities include:

• Providing compassionate, person‑centred support to individuals in crisis.
• Building trusting relationships that encourage recovery and independence.
• Supporting people with daily living skills, budgeting and tenancy sustainment.
• Encouraging access to education, employment, leisure and community opportunities.
• Working collaboratively with colleagues and partner agencies to deliver high‑quality support.
• Maintaining accurate records and following safeguarding and organisational procedures.
• Contributing to a safe, welcoming, and recovery‑focused environment.

We welcome applications from people with a wide range of backgrounds. You ideally have:

• A caring, compassionate and non‑judgemental approach.
• Excellent communication and interpersonal skills.
• The ability to remain calm and resilient in challenging situations.
• Good organisational and problem‑solving skills.
• A willingness to work flexibly as part of a 24/7 rota.
• Understanding of mental health or lived experience is welcomed but not essential.
• No previous experience is required, as comprehensive training and ongoing development will be provided.

In return, you will receive:

• Competitive hourly pay of £13.45 per hour.
• Full induction and comprehensive training.
• Ongoing learning and career development opportunities.
• A supportive and inclusive team environment.
• The opportunity to make a genuine difference to people’s lives every day.
• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays).
• Pension scheme with 4.5% employer contribution, matched up to 6.5%.
• Life assurance (3× annual salary).
• Enhanced sick pay and family‑friendly pay.
• Birthday leave and the option to buy up to 5 extra days’ annual leave.
• Professional fee reimbursement for relevant qualifications.
• 24/7 online GP access and Employee Assistance Programme.
• Recognition and long‑service awards via our Way to Go and Aspirations portals.
• £500 Recommend a Friend bonus.
• Cycle to Work scheme and Credit Union membership.
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good.
• Free will writing service and wellbeing initiatives throughout the year.

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recru