Community Navigator

Reporting to:
Ambition Derby Service Manager Accountable To:
Head of Operations

Intuitive Thinking Skillsplaceahighvalueonthelifeexperiencesofindividuals , regardlessoftheirbackgrounds.

Assuch,allroleswithintheorganisationare primarilyfocussedonfosteringtheseexperiences,supportingemployeesto thriveinwhateversectortheyareworkingin.

Thisemphasisontheskillsofourworkforceisprimarytoallotheractivities,as withoutareleventlyskilled,empoweredandhighlymotivatedworkforcewewill failtosupporttheneedsandaspirationsofourlearners.

Workingasa Community Engagement Navigatoryouwillbeinvolvedin  engagingwithpeoplewhoarevulnerableacrossseveralfieldssuchas,butnot restricted to substance misuse, criminal justice, homelessness, mental health, domesticabuseandsexworking.

Youwillbeassessingtheirneedsand deliveringpersonalisedsupporttoencourageindividualstomakepositive changes.

Asa Community Engagement Navigator ,youwillalsoworkin partnershipwithmulti-disciplinaryteamsandagencies.

• Will work to identify and engage with those in need around the Derby Area
• Carry out assessments and case work as necessary focussing on harm reduction
• Responsible for liaising and networking with partner agencies and feeding into strategic multi-agency groups, as well as completing referrals to other agencies
• Carry out risk assessments in relation to all clients, and carry out regular reviews in line with our risk management protocols
• To maintain a caseload of clients and offer clients assertive, consistent, ongoing advice and guidance tailored to their individual needs.
• Administration duties such as compiling statistics and progress reports, including recording and monitoring of caseloads
• Hot desking around partner services to build and maintain healthy working relationships
• Evaluate and monitor the work as required and update monitoring databases including reviewing client progress with service users using evidence-based review tools.
• Identify ways in which project services can develop and improve with special reference to vulnerable people in Derby
• Proactively engage with difficult and vulnerable clients and support clients to make informed choices about their own wellbeing
• Advocate where possible on behalf of clients with external agencies e.g. Drug / Alcohol Services, Employment, Probation, Health Care Providers
• To motivate and help clients access pathways to accommodation
• Accompany clients to attend appointments and where possible to encourage the clients to represent themselves
• Negotiate support plans with each client and ensure their benefits are maximised and clients are supported to manage budgets
• Undertake welfare checks where required
• Provide clients with practical and emotional support of active engagement, and build on client’s strengths
• Working with Service Lead and Designated Safeguarding lead with Safeguarding matters standardsofcustomerservice throughout.
• To support your Line Manager through participating in relevant activities and attending meetings where necessary.
• Undertake any other duties as required KEY DUTIES AND RESPONSIBILITIES
  • To deliver high quality provision to learners, maintaining the highest
  • To support the development and collation of the product evidence base through timely data collection and recording of information.
  • To liaise with and provide training to partner agency staff to ensure effective relationships that facilitate quality engagement with learners, support collection of activity, performance and outcome information and promote business growth.
  • To highlighting any issues or areas of concern with your line manager.
• To promote and support the mission, vision and values of the company always, providing a quality service and treating all those with whom they come into contact in a courteous and respectful manner.
• To be aware of and compliant with all company policies and procedures.
• To ensure familiarity with partner agency policies and procedures when working within their sites regarding Health & Safety, Safeguarding and incident reporting.
• To identify any learning, development and training needs, bring these to the attention of your line manager through regular supervision and appraisal reviews.
• Any other duties appropriate to the role as tasked by your Line Manager or Company Directors.

• Experience of working within a multidisciplinary, multi-agency environment including the public, voluntary and private sector providers and commissioners.
• Demonstrate the ability to develop and maintain working…