Solutions Officer

Housing Solutions Officer

Location:

Nottinghamshire

Contract:

Interim till recruited permanently

Hours:

Full-time

Pay: £28-10 per hour Umbrella

We are currently recruiting for an experienced Housing Solutions Officer to join a local authority Housing Solutions team in Nottinghamshire.

This is an excellent opportunity for an experienced housing professional to join a busy service and play a key role in preventing homelessness and supporting households to secure suitable and sustainable accommodation.

As a Housing Solutions Officer, you will manage a caseload of customers who are homeless or at risk of homelessness, providing expert housing advice and ensuring cases are dealt with in line with statutory requirements.

• Assessing homelessness applications and housing needs.
• Providing comprehensive housing advice and assistance.
• Undertaking homelessness prevention and relief activity.
• Making appropriate statutory decisions under relevant housing legislation.
• Identifying suitable accommodation and sustainable housing solutions.
• Working closely with private landlords, housing associations and other accommodation providers.
• Supporting vulnerable households and customers with complex needs.
• Maintaining accurate case records and preparing statutory correspondence and decisions.
• Managing a caseload effectively and working to relevant statutory and service deadlines.
• Liaising with internal teams and external agencies to achieve positive outcomes.
• Ensuring all decisions and actions comply with the Part 7, Homelessness Reduction Act 2017 and associated guidance.

The successful candidate will ideally have previous experience within a homelessness, housing options or housing solutions environment.

• Previous experience working within a Housing Options/Homelessness service.
• Good knowledge of homelessness legislation and statutory duties.
• Experience assessing homelessness applications and making decisions.
• Strong written and verbal communication skills.
• The ability to manage a busy caseload independently.
• Experience working with vulnerable customers and complex cases.
• Excellent organisational and administrative skills.
• A professional, customer-focused approach.
• The ability to work effectively under pressure and meet deadlines.

This is a fantastic opportunity to secure an assignment within a well-established local authority, offering the chance to gain further experience within a busy Housing Solutions service.