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Tenancy Sustainment Officer

Job in Leicester, Leicestershire, LE1, England, UK
Listing for: Belmont Recruitment
Full Time, Seasonal/Temporary position
Listed on 2026-10-09
Job specializations:
  • Social Work
    Human Services/ Social Work, Community Support Services, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 19 - 20 GBP Hourly GBP 19.00 20.00 HOUR
Job Description & How to Apply Below
Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Leicester on an ongoing temporary contract. This role is working 12:30pm to 8:30pm, Monday to Friday, with 1 weekend in every 6.

The Role:

The role focuses on supporting ex-offenders and vulnerable adults to establish and maintain successful tenancies. You will manage a mixed caseload, helping individuals overcome barriers to housing, reduce the risk of homelessness and develop the skills needed to live independently.

The service supports individuals from a range of backgrounds, including prison leavers and people with complex offending histories. Experience supporting individuals convicted of sexual offences may also be relevant.

Key Responsibilities

* Manage a caseload of individuals requiring tenancy-related support.

* Help residents sustain their tenancies and prevent homelessness.

* Support individuals with housing applications, benefits and accessing relevant services.

* Assist with tenancy issues, rent arrears and maintaining accommodation.

* Complete risk assessments and identify safeguarding concerns.

* Work with probation services, housing providers and other agencies to coordinate support.

* Help residents develop independent living skills and manage their accommodation.

* Maintain accurate records and monitor progress against support plans.

Requirements

* Experience in housing support, tenancy sustainment, homelessness or supported housing.

* Experience working with ex-offenders, prison leavers or individuals on probation.

Please reply with an up to date CV ASAP if this role would be of interest to you
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