Tenancy Sustainment Officer

Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Leicester on an ongoing temporary contract. This role is working 12:30pm to 8:30pm, Monday to Friday, with 1 weekend in every 6.

The role focuses on supporting ex-offenders and vulnerable adults to establish and maintain successful tenancies. You will manage a mixed caseload, helping individuals overcome barriers to housing, reduce the risk of homelessness and develop the skills needed to live independently.

The service supports individuals from a range of backgrounds, including prison leavers and people with complex offending histories. Experience supporting individuals convicted of sexual offences may also be relevant.

• Manage a caseload of individuals requiring tenancy-related support.
• Help residents sustain their tenancies and prevent homelessness.
• Support individuals with housing applications, benefits and accessing relevant services.
• Assist with tenancy issues, rent arrears and maintaining accommodation.
• Complete risk assessments and identify safeguarding concerns.
• Work with probation services, housing providers and other agencies to coordinate support.
• Help residents develop independent living skills and manage their accommodation.
• Maintain accurate records and monitor progress against support plans.

• Experience in housing support, tenancy sustainment, homelessness or supported housing.
• Experience working with ex-offenders, prison leavers or individuals on probation.