Waking Nights Youth Support Worker

At Minster House, we provide a safe, nurturing home for a young person aged 5-17 with Social, Emotional and Behavioural Difficulties (SEBD). Our home supports just one young person, enabling us to deliver highly personalised care and build meaningful relationships that promote recovery, resilience and positive outcomes.

Our philosophy is simple: "A safe haven for nurturing growth from adverse experience, empowering self-care and resilience, and working towards a brighter future together."

We are looking for passionate, caring and resilient individuals to join our team as Children's Residential Support Workers, helping young people feel safe, valued and empowered to reach their full potential.

Do you thrive in fast-paced environments? Have you worked in hospitality, retail, sports, outdoor activities, or customer service? Do you have the emotional resilience to handle challenging situations while supporting and inspiring young people? If so, you don't need prior experience in care - just the right mindset.

We provide full training, qualifications, and ongoing support to help you build a meaningful career in residential childcare.

As a Waking Nights Support Worker, you'll be a vital part of a team supporting young people who have experienced trauma. Your role will be dynamic, challenging, and deeply rewarding. You'll be responsible for:

• Able to prioritise and manage own workload independently.
• Maintain a safe, secure environment for young people.
• Build trust and positive relationships to encourage appropriate responses and engagement.
• Set clear boundaries and act as a positive role model.
• Complete and maintain accurate house paperwork and reports.

Our staff are not just a team our staff are a family would provide a warm and welcoming nature to all children that come and live with us.

• A strong, compassionate personality
• Emotional resilience and the ability to stay calm under pressure
• Flexibility to work shifts, including evenings, weekends, and sleep-ins
• Problem-solving skills and a proactive mindset
• Life experience from previous careers or personal challenges
• A desire to grow - full training and a funded Level 3 qualification in Residential Childcare provided

Salary:
Starting Rate (£29,767.00), 12 months in position (£30,659.00), QCF Level 3 Qualified (£31,579.00)

We offer a competitive salary with clear opportunities for progression and increased earnings. As a Band 1 Residential Youth Support Worker, you will receive a starting salary of £29,767 per annum (£14.31 per hour), with the opportunity to earn an additional £100 bonus, giving a total earning potential of £29,867. After 12 months in post, you can progress to Band 2, increasing your salary to £30,659 per annum (£14.74 per hour) and your total earning potential to £30,759.

Upon achieving a QCF Level 3 qualification, you can progress to Band 3, earning £31,579 per annum (£15.18 per hour), with a total earning potential of £31,679, including bonus. This structured pay scale recognises both experience and professional development, ensuring your earnings grow as your career progresses.

• Waking Night Shifts - DOI, + Structured career progression into senior roles
• £1,400 annual attendance bonus + sleep-in payments (£44.56 per shift)
• 28 days annual leave (increasing with service)
• Free meals during shifts
• Employee benefits including discounts on shopping, cinema, and holidays
• 24/7 well-being support, including free counselling sessions
• Christmas voucher of up to £200, based on length of service and contracted hours, to recognise the 24/7 care you provide year-round

• We do not offer sponsorship or support with right to work.
• All…