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Hybrid Social Care Complaints & Mediation Specialist

Job in East Midlands, Leicester, Leicestershire, LE1, England, UK
Listing for: Nottingham City Council
Full Time, Part Time position
Listed on 2026-11-02
Job specializations:
  • Social Work
    Human Services/ Social Work
  • Government
    Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 37563 - 40444 GBP Yearly GBP 37563.00 40444.00 YEAR
Job Description & How to Apply Below
Location: East Midlands

Nottingham City Council is seeking a skilled social care complaints investigator to deliver statutory complaints arrangements across Adult Social Care and Children’s Services. You will assess and investigate complex cases, prepare evidence-based reports, and support fair outcomes to drive service improvement.

The role is hybrid with 37 hours per week, based at Loxley House in Nottingham. The starting salary is £37,563 rising to £40,444 per annum (pro rata for part-time) on a 6‑month fixed-term

We invite applications for the Hybrid Social Care Complaints & Mediation Specialist position located in East Midlands, England, United Kingdom.

As a Hybrid Social Care Complaints & Mediation Specialist, you will play an important part at Nottingham City Council in East Midlands, England, United Kingdom.

The following opportunity is for a Hybrid Social Care Complaints & Mediation Specialist with Nottingham City Council.

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