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Mental Health Helpline Operator

Job in East Midlands, Leicester, Leicestershire, LE1, England, UK
Listing for: P3 Group
Full Time position
Listed on 2026-11-04
Job specializations:
  • Social Work
    Mental Health
Salary/Wage Range or Industry Benchmark: 12000 - 21000 GBP Yearly GBP 12000.00 21000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 Mental Health Helpline Operator
Location: East Midlands

P3 Group is seeking a compassionate Helpline Operator for its Mental Health Helpline in Derbyshire. This frontline role provides calm, non-judgemental telephone support, supports individuals in distress, and helps prevent escalation to clinical services where appropriate.

The role involves risk assessment, safety planning, and signposting to NHS and community services, with escalation to clinicians when required.

We are seeking a motivated 24/7 Mental Health Helpline Operator to join P3 Group in East Midlands, England, United Kingdom.

This posting is for the 24/7 Mental Health Helpline Operator role at P3 Group, based in East Midlands, England, United Kingdom.

We are looking to fill the 24/7 Mental Health Helpline Operator position at P3 Group in East Midlands, England, United Kingdom.

The 24/7 Mental Health Helpline Operator role at P3 Group is now open for applications in East Midlands, England, United Kingdom.

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