Out of Concierge; Part Time

Are you an experienced Concierge, looking to join at an exciting time of growth and be part of a

brand new Leicester Service
. If you are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people

Highly experienced working with individuals facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs

• Providing a presence across our accommodation services to ensure resident safety and wellbeing.
• Monitoring and responding to incidents, anti-social behaviour, safeguarding concerns, and emergencies.
• Carrying out regular property visits, health and safety checks, accommodation inspections, and welfare checks.
• Monitoring CCTV systems and responding to concerns in line with service procedures.
• Building positive relationships with residents using a strengths-based and trauma-informed approach.
• Supporting residents with practical issues and encouraging positive engagement with support services.
• Maintaining accurate records, incident reports, support notes, and risk assessments using our digital systems.
• Working independently across multiple sites while liaising closely with colleagues and external agencies when required.
• Ensuring accommodation remains safe, secure, and compliant with health and safety requirements.

£25,760 - £27,476 pay from April 26. + enhanced pay / unsociable hours