Senior Manager, ERP and Master Data

Senior Manager, ERP and Master Data

Position Summary:

The Senior Manager, ERP and Master Data is responsible for managing day‑to‑day activities, program oversight, and continuous improvement associated with the design, development, delivery, validation, maintenance, and support of ERP Master Data at Leiden, NL Cell Therapy Facility.

• Promotes and enforces master data standard systems, policies, and procedures for the ERP platform.
• Promotes an environment of continuous quality and improvement of processes, standards, and procedures.
• Collaborates within the Supply Chain department and with manufacturing, quality control, quality assurance, IT, and global master data management to determine business requirements for the design of master data.
• Translates business requirements into a robust data design that is compliant, efficient, and effective.
• Works closely with business owners to establish and maintain service level expectations across all functions and site systems.
• Continuously integrates with the business to understand current business processes and provides ERP technical guidance that enables and supports plans and strategies.
• Coordinates with Global IT and other manufacturing sites on standardization of system lifecycle management in terms of implementation, support, validation, change management, and system data requirements.
• Utilizes a high-level understanding of pharmaceutical manufacturing processes, procedures, controls, and GMP requirements to best meet business needs.
• Coordinates the testing of master data with peers and internal customers.
• Develops and executes cGMP change controls and change requests for master data changes.
• Provides department representation on site and network projects.
• Leads the effort to create and maintain data management strategies related to the GMP environment ensuring alignment with company initiatives.
• Develops and provides technical training to users.
• Assists in the development and prioritization of testing manufacturing and supply chain related setup and data from the site ERP system and associated boundary systems.
• Collaborates with site management and IT to develop business requirements for business process improvements within global information systems.
• Coordinates with IT and other site departments to maintain supporting technologies that are compliant, efficient, effective, and reliable.
• Performs business impact assessment on changes to ERP system, boundary systems, and business processes.
• Develops risk‑based testing approach to ensure a compliant, efficient, and effective system.
• Collaborates with IT and other site departments to manage testing execution related to the ERP system (development testing, integration testing, UAT, regression testing).
• Acts as site project coordinator for new systems, enhancements, and required testing coordinated at a global level.
• Provides on‑call support to manufacturing and supply chain in case of emergent system issues.
• Other responsibilities may be assigned as dictated by business needs.

Reports to the Associate Director, Supply Planning, Controls and ERP Master Data. This position does not have direct reports.

• Proficient in MS Word, PowerPoint, Outlook, and Excel.
• Advanced knowledge of cGMP, GXP regulations and industry best practices.
• High degree of flexibility and tolerance for change.
• Ability to take and follow direction; work in both a team environment and independently with minimal supervision.
• Excellent verbal and written communication skills; ability to influence people at varying levels and technical backgrounds.
• Demonstrated ability to follow SOPs and work within GMP guidelines.
• Proactive, highly organized, detail oriented and self‑directed.
• Ability to manage multiple tasks and multitask in a fast‑paced environment.
• Attention to detail and follow‑through.
• Preferred:
  Bachelor’s degree and/or equivalent; at least five years of directly related experience in a cGMP manufacturing facility, biotechnology, medical devices, or pharmaceuticals.
• At least five years of experience with ERP/MRP systems (e.g., SAP, Oracle, etc.).

Equal Employment Opportunity statement available at