Onsite Associate, Lab Services

The Opportunity

Join a dynamic laboratory support team where you will play a key role in ensuring the efficient delivery of essential laboratory services. This varied and hands-on role supports scientific operations through material preparation, sample management, laboratory logistics, equipment support, and operational services while maintaining the highest standards of quality, safety, and compliance.

Prepare and label laboratory materials, including biological media, buffers, and mobile phases, in accordance with procedural documents, site requirements, and regulatory standards. Order and maintain inventory of materials required to manufacture requested formulations for laboratory end users. Prepare materials using the BMS web-based ordering system, supporting both standard and custom formulations. Deliver prepared orders to end users with all required documentation in compliance with BMS procedures and regulatory requirements.

Operate laboratory equipment in accordance with approved procedures, site requirements, and regulatory standards. Maintain volumetric data and provide reports as requested, demonstrating compliance with agreed service level agreements (SLAs).

Manage, coordinate, and execute the receipt and shipment of samples, including media powders, components, buffers, and in-process samples. Prepare and coordinate domestic and international sample shipments to support R&D activities and site-specific requirements. Maintain accurate shipment records within the sample tracking system and ensure updates are made whenever shipment or sample details change. Ensure all shipment documentation and original paperwork are transferred to the appropriate analyst upon shipment completion.

Manage retained samples, including storage preparation, inventory management, retrieval, logbook maintenance, and disposal of samples as required. Support the accurate storage and disposal of in-process samples in accordance with established procedures.

Manage and coordinate the filling of external liquid nitrogen reserve tanks in compliance with site procedures and regulatory requirements.

Manage and execute glassware maintenance, autoclave, and parts washer services in accordance with site procedures and quality standards. Maintain adequate working stock levels of laboratory glassware. Collect glassware and materials from designated laboratory locations for washing and sterilization on a daily basis. Process, autoclave, seal (where required), and return materials to designated locations within agreed timelines. Hand wash, rinse, and thoroughly dry delicate glassware, laboratory apparatus, and tubing assemblies.

Perform quality inspections of all glassware to ensure cleanliness and identify damaged items requiring disposal. Maintain sufficient stocks of detergents and other cleaning supplies. Track workflow volumes and provide reporting to demonstrate achievement of service level agreements.

Perform instrument performance verification for laboratory equipment, including cell counters, nutrient metabolite analysers, pH meters, pipettes, balances, and liquid handling systems. Coordinate, execute, and document routine preventive maintenance, servicing, and repair activities with approved vendors. Ensure equipment maintenance activities are completed within required time frames to support MS&T and AS&T laboratory operations.

Execute a variety of laboratory deliveries, including buffers, shipments, glassware, laboratory materials, and other operational supplies. Ensure the timely and accurate transportation of materials across laboratory facilities.

Provide sample duty services during weekends to ensure continuity of laboratory operations. Support assigned team activities and complete operational tasks within required timelines.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be…