Site Leader - Car Wash Operations

Join Whistle Express – Where Leadership Inspires Growth, and Every Decision Drives Success!

Are you ready to take charge of an entire operation within a fast-growing, community-focused company? Whistle Express is seeking dedicated, results-oriented leaders to join our team as Site Leaders. With over 140 locations and ambitious plans for expansion, we need skilled, customer-focused leaders like you to manage our sites, inspire our teams, and ensure operational excellence.

At Whistle Express, our mission is clear:
Deliver the best car wash experience possible while making a positive impact on our customers, employees, and communities. As a Site Leader, you’ll drive operational success, build a dynamic team, and create a welcoming environment that leaves every customer smiling.

• Growth: Foster an environment of learning and development, both for yourself and your team.
• Ownership: Take full responsibility for your site’s performance, making strategic decisions that ensure success.
• Accountability: Uphold the highest standards in service, safety, and operations, holding yourself and your team accountable.
• Transparency: Lead with honesty and openness, building trust and collaboration with both your team and customers.
• Pride in
  
  What We Do:
  
  Demonstrate a commitment to excellence in every aspect of site leadership, ensuring positive customer experiences and quality service.

As a Site Leader, you’ll oversee all aspects of site operations, from staff development to customer satisfaction and operational performance. Here’s what you’ll be responsible for:

• Leadership & Team Development: Recruit, train, and lead a dedicated team of assistant leaders, car wash attendants, and customer experience representatives. Cultivate a positive team culture aligned with Whistle Express’ values and goals.
• Customer Experience Excellence: Ensure every customer receives top-notch service, addressing their needs, answering questions, and promoting our unlimited wash memberships and services.
• Operational Management: Oversee daily operations, ensuring safety protocols are followed, equipment is maintained, and all vehicles meet our "Sparkle Assurance" standards.
• Sales & Financial Performance: Drive site profitability by managing budgets, setting sales goals, and maximizing revenue through membership sales and promotions. Monitor financial metrics and implement strategies to improve performance.
• Problem-Solving & Decision Making: Lead by example in resolving customer concerns, handling operational challenges, and making strategic decisions that enhance both customer satisfaction and site efficiency.

At Whistle Express, we offer more than just a leadership role—we offer a career path. As a Site Leader, you’ll have the opportunity to grow within a rapidly expanding company. Whether your goal is to manage multiple sites as a Regional Leader or explore corporate leadership roles, we are committed to helping you achieve your career aspirations.

We provide a comprehensive benefits package to support your career and personal growth:

• Competitive salary with performance-based bonuses
• 401(k) with company match
• Paid Time Off (PTO)
• Employee Discounts
• Anniversary Bonuses
• Paid Holidays
• Flexible Scheduling
• Free Car Washes
• Career Advancement Opportunities within a culture of growth and innovation

No .

Note:

Limited travel may be required for district training or meetings

• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Leader: Inspires teammates to follow them

• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

• High School or better.
• Associates or better.
• Bachelors or better.
• Masters or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.