Receptionist, Administrative​/Clerical

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At H&R Block, we believe in the power of people helping people. Our Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We cherish a high‑performing, connected culture where everyone feels like they belong.

As a seasonal Client Service Professional/Receptionist you will focus on delivering exceptional experiences, welcoming clients, and ensuring their needs are met in person, over the phone, or virtually. You will build lasting relationships, help clients find the right tax professional, and maintain an organized office environment.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all clients’ needs are met during service.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).

The pay range for this position is $11.00 – $27.00 /hr. Local minimum wage laws apply. Employee compensation may include incentive plans and additional benefits as described.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.