Service Advisor

Description

The Service Advisor is responsible for building strong customer relationship and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, present services by emphasizing value, keep customers updated on services.

Maverick Toyota is the newest member of the award winning Vaughan Automotive Group. We are a people-first organization with a commitment to excellence and integrity in everything we do. Our service team is known for performance, teamwork, and delivering an exceptional customer experience. This is your chance to be part of a top-tier team where contribution will make a daily impact.

• Greet customers and assist them with any inquiries they may have
• Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle.
• Advise customers of technician's recommendations.
• Establish and maintain a close relationship with the customer
• Ensure customer has a positive dealership experience

• Automotive dealership experience preferred
• Basic knowledge of automotive technologies
• Strong communication skills
• Great customer service skills
• Organized, detailed and be able to manage their time efficiently