Team Member, Retail

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The Team Member is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply, we strive to make the life out here a little better each day for our neighbors and teams.

As a Team Member, you should be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as needed.
• Deliver Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Perform a variety of duties during 95% of your day, including but not limited to:
  • Operate cash register/computer following established cash handling procedures.
  • Recover merchandise.
  • Participate in freight processing.
  • Complete Plan-o-gram procedures (merchandising, sets, resets).
  • Assemble merchandise.
  • Perform janitorial duties.
  • Execute price changes/markdowns.
  • Operate Forklift and Cardboard Baler (unless under 18).
  • Assist customers with loading purchases.
  • Ensure a Legendary shopping experience.
  • Maintain poultry safety and sanitation.
  • Complete all related documentation.
• Perform other duties as assigned.

Experience:

No experience required; retail, farming, ranching, pet/equine, or welding knowledge preferred.

Education:

High school diploma or equivalent preferred; reading, writing, and counting skills required regardless of education level.

• Farming, ranching, pet/equine, or welding knowledge preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ethical issue resolution.

• Indoor environment with moderate noise.
• Hard surfaces; adequate lighting and temperature.
• Shifts typically no less than 4 hours, possibly exceeding 8 hours.
• Maintain a safe, productive environment following safety guidelines.

• Move and transfer merchandise up to 50 pounds.
• Push/pull merchandise with equipment assistance.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, and climb ladders frequently.
• Operate store equipment safely.
• Read, write, and count accurately for documentation.
• Effective communication skills.
• Handle birds/poultry safely.
• Complete required training and certifications, including propane dispensation if applicable.

This description provides an overview and is not exhaustive. All duties are performed as assigned by supervisors.

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning support, tailored to role and eligibility.

You must apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decision-making, emphasizing how we do things as much as what we do. We promote work-life balance through our benefits and rewards, caring about what you care about.

We are committed to providing legendary service, with opportunities for growth. Your opportunity is out here with us at Tractor Supply and Petsense.