Cash Application Specialist

Summary

The Cash Application Specialist is responsible for accurately applying customer payments to accounts receivable, ensuring timely and precise posting of cash receipts, and resolving discrepancies. This role plays a critical part in maintaining financial accuracy and supporting the AR team’s efficiency.

• Apply customer payments (checks, ACH, wire transfers, lockbox) to appropriate accounts.
• Ensure all payments are posted accurately and timely to maintain up-to-date customer balances.
• Investigate unapplied cash, short payments, and payment discrepancies.
• Communicate with customers and internal teams to resolve issues promptly.
• Assist with daily, weekly, and monthly reconciliations of cash accounts.
• Collaborate with other departments to ensure accurate posting and reconciliation.
• Maintain accurate records and audit trails for all transactions.
• Ensure compliance with company policies and internal controls.
• Support process improvements and automation initiatives.

• 2+ years of experience in accounts receivable or cash application.
• Strong attention to detail and accuracy.
• Proficiency in MS Excel.
• Excellent communication and problem-solving skills.
• Ability to work independently and meet deadlines.

• Experience with high-volume transactions.
• Knowledge of banking processes and lockbox systems.