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Collections Associate

Job in Lenexa, Johnson County, Kansas, 66215, USA
Listing for: QC Holdings Inc
Full Time position
Listed on 2026-01-12
Job specializations:
  • Business
    Accounts Receivable/ Collections
Salary/Wage Range or Industry Benchmark: 18 USD Hourly USD 18.00 HOUR
Job Description & How to Apply Below

Base pay range

$18.00/hr - $18.00/hr

QCHI is currently seeking qualified individuals for a COLLECTIONS position with GENEROUS BONUS POTENTIAL.

!!!

ASK ABOUT OUR $500 SIGN ON BONUS!!!*

Applicants must reside in the Kansas City metro area. Selected candidates will have the opportunity to work remotely after successful completion of a 90-day onsite training period.

This position will be based out of our corporate offices located at 8208 Melrose Drive Lenexa, KS 66214.

Responsibilities
  • Retain our customers by resolving their past due balance with a negotiated payment arrangement or refinance.
  • Service inbound and outbound collection calls to resolve customer loan balances.
  • Predictable and reliable attendance is an essential requirement of the position.
  • Requires extensive product, system, process and site knowledge.
  • Ability to work in a call center team, either remotely or on-site, and work cohesively and professionally with company peers and members of management is a must.
  • Ability to meet goals and standards set by the management team.
  • Continually look for ways to improve processes and procedures that will increase efficiency and/or minimize expense or loss exposure.
  • Maintain and provide excellent service and superior experience for all.
Qualifications
  • Minimum one year of collections experience. Additional call center experience is a plus.
  • Must be at least 18 years of age.
  • High school diploma or GED required. Some college preferred.

QCHI is an Equal Opportunity Employer

Benefits
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
Schedule
  • 8-hour shift. 9am-6pm M-F with an hour for lunch.
Supplemental Pay
  • Generous bonus potential.
Education
  • High school or equivalent.
Experience
  • Collections: 1 year (Minimum)
Work Location
  • Corporate office with the possibility of remote work after successful completion of 90 day training period.
  • Sign on bonus paid in two payments of $250, the first at 90 days of employment and the second at 6 months of employment. Bonus payments subject to normal payroll taxes.
Seniority level

Entry level

Employment type

Full-time

Job function

Accounting/Auditing and Finance

Industries

Accounting

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Position Requirements
10+ Years work experience
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