Manager, Business Development and Partnerships

Manager, Business Development and Partnerships

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Touch Net unifies campus wide payments and  software solutions for institutions of higher education around the world. Colleges and universities rely on Touch Net to integrate and secure payments, permissions, and other related business transactions for a comprehensive, actionable view campus wide. Touch Net’s unmatched integration, transparency, and security give institutions greater control over transactions, costs, and compliance. As the market leader in higher education commerce technology, our platform-driven approach enables greater operational efficiencies and self‑service access to real‑time information for students and staff.

Touch Net is a Global Payments (NYSE: GPN) company.

Guides and undertakes business development efforts of prospective clients and distribution channels partners. Plans, identifies, and executes due diligence and implementation of strategic business development objectives. Researches, evaluates, and manages new strategic business opportunities, entry into niche or new geographic markets, new business platforms, major segment initiatives, and key partnerships and alliances pursuant to the mid‑to‑long‑range strategic plans of the segment and enterprise.

Establishes policy and strategy implementation. Manages financial feasibility studies to include market analysis, monitoring of competitive activity, and identifying customer needs. Assists with special studies or key projects in areas such as operational effectiveness, capacity utilization, cost containment, etc. as required.

• Serve as the primary point of contact to establish and maintain strong relationships with partners for program‑related activities.
• Work closely with IT and product teams to ensure the Touch Net solution stack is optimized for partner use and aligned with business objectives.
• Define and monitor key performance metrics to assess the program’s effectiveness and identify opportunities for improvement.

• Lead cross‑functional project teams to drive partner‑related initiatives from concept to launch.
• Develop and manage detailed project plans, timelines, and campaigns, ensuring that projects are delivered on time and within scope.
• Conduct regular project reviews providing updates to stakeholders and proactively addressing any issues or risks.

• Design and deliver comprehensive enablement programs to ensure partners are well‑equipped with the knowledge and tools needed to succeed.
• Develop training materials, guides, and resources to support partners in implementing and leveraging Touch Net’s solutions.
• Conduct workshops, webinars, and other training sessions to continuously enhance partner capabilities.

• Collaborate with marketing, sales, and product teams to develop and execute effective GTM strategies for partner‑driven solutions.
• Create compelling messaging, positioning, and value propositions that align with partner needs and market trends.
• Support the launch of new products and solutions, coordinating with partners to ensure successful implementation and adoption.
• Identify required API and other product integrations needed to increase partner success.
• Work with the Product Team to support the development of needed API and Integrations.
• Work with partners on cross integration and cross marketing efforts.

• Serve as the primary liaison between Touch Net and its embedded partners, fostering open communication and trust.
• Facilitate regular meetings, QBRs (Quarterly Business Reviews), and other check‑ins with partners to ensure alignment and address any concerns.
• Work closely with internal teams to advocate for partner needs and drive continuous improvement in partner support, product enhancements and engagement.

• Bachelor’s degree in Business, Project Management, or related field; PMP certification is a plus.
• 8+ years of experience in project management, partner enablement,…