Commercial Banking Assistant

Hours: Typically, forty (40) hours per week between 8:00 am - 5:00 pm, Monday through Friday

16201 W. 95th Street

Lenexa, KS 66219

Role: Responsible for assisting the Commercial Banking Officers in the management of the commercial loan portfolio. Working in conjunction with the Lender, the Commercial Banking Assistant is responsible for providing personal and professional service to the customer. The assistant establishes and maintains a relationship and familiarity with the customers and the Bank's loan policies and procedures in order to provide a streamlined and efficient customer service experience.

• Provides administrative and clerical support to commercial lending officers, facilitating the loan process from application to closing and servicing.
• Process loan through the Sageworks platform
• Obtains/reviews collateral documents to include real estate, business assets, vehicle, and cash collateral
• Maintenance property taxes and escrow, if applicable
• Anticipates and obtains items necessary for loan requests, such as corporate documents, credit reports, UCC searches, VIN searches, flood determinations, appraisals, title work, mortgage releases, etc.
• Following loan approval, serves as liaison between Lender and Loan Processing, to request and coordinate preparation of loan documents and schedule closings. May assist with closings as needed
• Coordinates with Credit Administration on financial statement spreads and/or other analyses, either routinely or as requested by Lender
• Coordinates with Commercial Services as appropriate, to assist loan customers with depository products and services, such as Internet Banking, Cash Management, and Lock Box
• Generates and distributes reports, such as Past Due Loans, Maturing Loan List, Loans by Officer, and others as requested
• Contacts customers for routine requests, such as financial statements, loan payments, corporate documents, tax , etc.
• Handles routine customer requests and inquiries, such as loan histories, posting errors, changes of address, line of credit advances, construction loan draws, notary services, lien releases, etc.

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Experience: Two or more years of related experience; previous banking experience preferred

• High School diploma or equivalent required
• Bachelor's Degree in business or related field preferred

• A significant level of trust and diplomacy is required, in addition to courtesy and tact
• Work involves extensive contact with others, including executive and senior management
• Communication with customers may be of a sensitive nature when working through escalations
• Fostering sound relationships with others is necessary
• Understanding of commercial loan products, banking policies, and federal/state regulations

• Strong PC skills with proficiency in Microsoft Word and Excel
• Excellent written and oral communication skills
• Excellent time management and task prioritizing, organization, problem-solving, and ability to meet deadlines
• Excellent analytical skills and attention to detail

Adherence to Core First Values:
Respect, Communication, Integrity, Initiative, and Accountability. A secondary focus on internal and external Customers, Compliance, Ethics, Perseverance, and Time Management is also essential

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be…