Confirmation Shift Supervisor

General Statement of Responsibility

Coordinate daily activities for the Hair Testing Confirmation Lab. Ensure the daily processing and testing is conducted in an accurate and efficient manner, following guidelines and regulations.

• Build, develop and manage high performing production teams capable of carrying out needed operations strategies, improving the overall operations. Drive accountability and initiate disciplinary action when appropriate.
• Establish and maintain department SOP’s and ensure compliance; ensure all confirmation personnel read and sign off on SOP’s and revisions.
• Maintain team performance by evaluating, hiring, training, coaching, disciplining and motivating; initiating disciplinary action when appropriate.
• Maintain team work schedules to ensure assignments to expedite workflow, operational coverage, and staff coverage.
• Evaluate competency of confirmation personnel via checklists and tests; present in-service training.
• Responsible for the appropriate documentation of data and chain of custody for regulatory agencies.
• Ensure department meets production goals and expected turnaround time for samples.
• Maintain inventory; order, receive and properly process and store supplies.
• Ensure all instrument maintenance requirements are completed; small equipment, evaporation and extraction manifolds are maintained.
• Ensure validation/documentation of reagents prior to use.
• Ensure department is in compliance with all safety requirements.
• Provide and maintain good communication with staff, other departments, and administration.
• Ensure concerns are raised to the appropriate level of management.
• Communicate effectively with leadership in other departments to promote positive productivity outcomes.
• Carry out supervisory responsibilities in accordance with CRL’s policies and applicable laws.
• Comply with safety regulations, proper use and handling of equipment and materials.
• Responsible for the training of staff to include; train new staff as listed in department training documents; complete training documents; submit documents to management for upload into document management system.
• Certification for Confirmation department screening and Confirmation batches.
• Monitor instrument logs and maintenance logs for errors/omission.
• Keep work area neat and clean.
• Be proactive in bringing ideas to management’s attention to improve productivity, service, quality, policies and procedures, cost savings, and utilization of company resources.
• Continuously improve skills through in-house training, self-study methods, and other available training resources.
• Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information.
• Be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
• Other duties as assigned.

Education: A doctoral, master’s, or bachelor’s degree in medical technology, clinical laboratory, chemical, or biological science.

Experience:

• 4 years of pertinent laboratory experience for Technical Supervisor duties.
• 1 year of pertinent laboratory experience for administrative supervisor duties.
• Sample extraction experience required.

Skills & Abilities:

• Excellent interpersonal skills – positive, professional demeanor, attentive listener.
• Excellent verbal and written communication and documentation skills – spelling, grammar, and proofreading.
• Strong working knowledge of MS office (MS Outlook, Word, Excel, PowerPoint).
• Ability to perform highly detailed work on multiple, concurrent tasks with constant interruptions and changing deadlines.
• Must be able to read, understand, and develop strong working knowledge of appropriate SOP’s and other relevant information services.
• Ability to work under time constraints and under pressure.
• Superior chemistry analytical ability.
• Good laboratory technique.
• Detail oriented.
• Strong organizational skills, judgment and decision making skills.
• Ability to be at work and on time.
• Ability and judgment to interact and communicate appropriately with other employees, clients and management.

• Sitting for extended lengths of time.
• Regularly required to move…