Assistant Spa Director

Apply for the Assistant Spa Director role at Heights Wellness Retreat.

Assist the Spa Director in supervising all aspects of Retreat operation including revenue and profitability, inventory management, and ensuring brand systems and processes are executed daily.

• Assist with recruitment, hiring, training, developing and retaining employees
• Facilitate front desk associate training as assigned: coaching and role‑playing to support membership sales
• Manage team member schedules to ensure proper execution of daily operations
• Collaborate with the Spa Director to set individual team member and overall Retreat goals
• Create an environment passionate about providing outstanding guest service
• Build guest loyalty by consistently following the proven operating system of Massage Heights

• Minimum 1 year of sales or retail management experience
• Self‑starter mentality with leadership, organization, communication, and interpersonal skills
• Experience in training, coaching, and conflict resolution with employees
• Working knowledge of computers and standard software
• Basic business math skills

• Hands‑on experience with Zenoti or similar spa POS software systems
• Understanding of spa environment and massage and skincare services
• Experience working in a franchise model

• Must be able to work varied hours including weekends, evenings, and holidays
• Day, weekend, and evening shifts available

• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

• Personal and Career Development
• Robust Leadership Training
• Beautiful Retreats
• Massage Heights Family Fund
• Employee Discounts
• Digital Work Environment
• Competitive pay with commission and bonus opportunities

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare retreats that are locally owned and operated by small businesses. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

• Loyal
• Authentic
• Passionate
• Diligent

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Other

Industries: Wellness and Fitness Services

Location: Leawood, KS

Salary: $40,000.00 - $47,000.00