Driver Services Manager: Lead & Elevate CX
Listed on 2026-10-06
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Management
General Management, Change Management
Solvd US is seeking a Customer Service Manager (Driver Services Manager) to lead a team of Driver Services Representatives through the full vehicle repair and rental lifecycle. You will coach, interview, train, and manage performance while escalating complex issues to ensure high-quality service.
Responsibilities include monitoring performance against SLAs, vendor relationships, coordinating with repair facilities and rental providers, and driving process improvements to enhance efficiency and
As a Driver Services Manager:
Lead & Elevate CX, you will play an important part at SolvdUS, Inc in Lenexa, KS, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Driver Services Manager:
Lead & Elevate CX role in the description above.
We appreciate your interest in this position.
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