Shift leader, Restaurant/Food Service
Listed on 2026-09-30
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Restaurant/Food Service
Cafe / Restaurant, Server/Wait Staff, Barista, Food & Beverage
ESSENTIAL FUNCTIONS
Interacts with crew members and customers using “Tropitude” (Tropitude is our “mojo” and what makes
Tropical Smoothie Café fun and different and means having energy and creating a positive atmosphere).
Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.
Knowledgeable and proficient in each position within the cafe.
Successfully completed the Café Basics Training Program and Certified Trainer Program.
Ensures each station is operating to Tropical Smoothie Cafe’s standards.
Trains and coaches crew members during each shift to ensure brand standards are upheld.
Uses tools to accomplish goals, manage labor and control inventory.
Performs any additional tasks necessary to run the cafe.
Requirements:REQUIRED EXPERIENCE
Experienced Tropical Smoothie Cafe Crew Member.
Legally able to work within the State and Federal guidelines.
PHYSICAL REQUIREMENTSContinuous standing and walking throughout the duration of each shift.
Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out
trash.
Constant face-to-face interactions with crew members and customers.
Safely navigate in a fast-paced cafe environment.
Ability to multi-task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONSMost shifts are between six to eight hours, but this may vary.
Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and
may have additional opening/closing responsibilities.
Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
Fun, fast-paced, upbeat environment with no fryers!
The global chain that Little Caesars is today began with a blind date between Mike Ilitch and Marian Bayoff that was arranged by Mike’s father in 1954. Within just a matter of months, the couple was married. We continue to be a family owned business that believes in hard work, having fun and making it so every family can afford pizza night.
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