Inside Sales Support Associate

GENERAL STATEMENT OF RESPONSIBILITY:

Manage defined geographical territory with goal of increasing product sales and profitability in accordance with corporate goals. Requires identifying, marketing, training and selling new accounts and up‑selling existing accounts.

• Effectively communicate our value proposition to prospects and clients.
• Research and qualify potential customers through cold calling, lead lists, networking, and industry events.
• Present and explain product solution to healthcare decision‑makers.
• Tailor presentations to address client needs.
• Ensure timely follow‑up and closure of deals.
• Share market feedback to influence product development.
• Maintain knowledge of technology advancements and competitive landscape.
• Actively collaborate with the Employer Services management team on prioritization, planning, and cross‑platform coordination.
• Keep current with product updates that can impact marketing or sales efforts.
• Lead client conversations as needed to clarify requirements or gather input on upcoming features.
• Support client success with feature documentation, user guides, training resources and online training/walk‑throughs.
• Assess market competition by comparing the company's product to competitors' products.
• Maintain and protect the confidentiality of all CRL, CRL subsidiaries, legal entities and client information.
• Comply with all applicable federal, state, and local safety and health regulations that would apply to this job.
• Keep work area neat and clean.
• Other duties as assigned.

• Bachelor’s degree or equivalent.

• Sales experience preferably in healthcare or technology.
• Proven track record of meeting or exceeding sales targets.

• Strong communication and presentation skills.
• Ability to manage multiple stakeholders over multiple organizations.
• Demonstrated understanding of techniques and methods of modern product discovery and product delivery.
• Comfort and ability to utilize data for assessment and decision making.
• Ability to achieve goals and determine priorities; results oriented.
• Time management skills.
• Strong presentation and leadership skills.
• Excellent verbal and written communication skills.
• Ability to work independently and must be a self‑starter.
• Ability to think creatively and solve problems.
• Knowledge of Microsoft Office products.
• Ability to be at work and on time.
• Ability and judgment to interact and communicate appropriately with other employees, clients and management.

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable qualified individuals with disabilities to perform the essential functions.

• Sitting for extended lengths of time.
• Close vision requirements due to computer work.
• Repetitive use of hands, fingers, wrists, and elbows for operating a computer and telephone.
• Light lifting, up to 10 pounds.

PC and communications equipment.

Overtime and weekend work as necessary.

An Equal Opportunity Employer.

Pay Range: $52,500 - $100,000

• Medical, Dental, Vision
• Life/AD&D
• Supplemental Life/AD&D
• Section 125 FSA Plan
• 401(k)
• Short and Long‑Term Disability
• Paid Time Off
• Holidays
• Tuition Reimbursement