Territory Manager- HVAC

Our team is growing and we’re looking for best-in-class talent. We value experienced, career-minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full-time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D insurance, 401k plans, vacation time and more.

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Position:Territory Manager- HVAC

Location: Lenexa, KS

Job :4094-O'CONNOR

# of Openings:1

O’Connor Company, part of the mSupply family of brands, is a leading wholesale distributor of HVAC equipment, parts and tools serving contractors across Kansas, Oklahoma, Missouri, Nebraska and Iowa. With trusted product lines including Trane, American Standard and Mitsubishi Electric, O’Connor has built a strong presence in the Midwest HVAC market.

The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include executing promotional strategies, introducing new products, resolving customer issues, delivering training, and supporting dealer business development. This role emphasizes customer service excellence and effective use of company sales tools and systems. The Territory Manager conducts both in-person and remote customer engagements independently and alongside the Sales Manager and provides ongoing insights on market competition and territory trends.

Delivers proactive, timely customer service across multiple communication channels

Resolves or escalates issues with effective follow-up

Collaborates with internal teams to address concerns and strengthen relationships

Maintains a solution-focused approach in all interactions

Achieves or exceeds revenue goals across total sales, equipment, and new business

Builds strong customer relationships and drives account growth within territory

Increases sales with existing customers through regular engagement

Communicates monthly with accounts on products, promotions, training, and updates

Supports vendor objectives and company sales initiatives

Conducts cold calls and manages a pipeline aligned with growth targets

Closes sales with compelling presentations tailored to the audience

Advises customers on sales strategies, pricing, and financing to support business growth

Maintains organized and timely completion of administrative tasks

Submits accurate mileage and expense reports promptly

Keeps dealer email lists current and organized

Schedules appointments accurately using the CRM system

Promotes marketing initiatives including promotions, flyers, specials, and training

Maintains knowledge of vendor marketing programs and support offerings

Assists with planning and execution of annual Dealer Meetings

Conducts pricing studies and distributes dealer pricing and updates

Demonstrates in-depth knowledge of company product lines with accuracy and confidence

Maintains an organized personal library of sales and technical materials for all product categories

Supports collection efforts for outstanding accounts receivable as directed

Understands basic accounts receivable processes and can retrieve relevant records in the ERP system

Safety-sensitive role requiring constant alertness and safe work practices

Attends training and travels as needed

Performs other duties as assigned in alignment with evolving organizational needs

High School diploma or GED; some college coursework in Business or…