Senior AV Control Room Technician

• Install, configure, and support audio, video, electronic communications, presentation, monitoring, and signal-routing systems used in dedicated control room environments.
• Complete cabling, labeling, terminations, rack integration, equipment mounting, and device connections in accordance with project standards and documentation.
• Collaborate with Design Engineers and Project Managers to plan, integrate, test, commission, and obtain customer acceptance for assigned control room projects within established schedule and budget requirements.
• Conduct on-site surveys of control rooms, equipment rooms, operator positions, and related technical spaces; identify field conditions and resolve installation needs or issues.
• Interpret system flow diagrams, rack elevations, detail drawings, floor plans, cable schedules, and other project documentation to ensure the installation is completed as designed.
• Verify end-to-end audio, video, control, network, and monitoring signal paths and troubleshoot system performance issues.
• Support testing and validation of operator consoles, Multiview displays, video walls, KVM systems, intercoms, control processors, and other mission-critical control room technologies.
• Document system changes, test results, open issues, and final configuration details accurately.
• Communicate professionally with customers, project teams, and other trades while serving as a technical lead on-site.
• Follow site safety, security, quality-control, and change-management requirements in operationally sensitive environments.

Ability and willingness to travel approximately 80% of the time to customer sites, including frequent overnight stays and occasional extended assignments, based on project needs.

• Previous experience installing, integrating, servicing, or commissioning audio, video, audiovisual, presentation, or control room systems.
• Experience working in dedicated control room environments such as operations centers, command and control rooms, network operations centers, security operations centers, emergency operations centers, broadcast control rooms, or similar mission-critical spaces.
• Ability to read and understand construction drawings, system flow diagrams, rack elevations, wiring diagrams, cable schedules, and technical documentation.
• Strong understanding of AV signal flow, cabling standards, terminations, equipment racks, control systems, and basic network connectivity.
• Ability to work independently, stay self-directed, and manage priorities while coordinating effectively with Design Engineers, Project Managers, technicians, customers, and other trades.
• Professional communication, leadership, problem-solving, and customer relationship skills.
• Ability to troubleshoot calmly and methodically in time-sensitive, operationally critical environments.
• Training in electronics and basic computer literacy through education, on-the-job experience, or certification is preferred.
• AVIXA CTS or CTS-I certification is preferred.