Receptionist - Franchise

Join to apply for the Receptionist - Franchise Location role at H&R Block.

This is a seasonal position focused on providing excellent client service and building strong relationships. You will be responsible for greeting clients, scheduling appointments, answering phones, and ensuring client needs are met both in person and virtually.

Responsibilities include:

• Answering phones and greeting clients in a friendly manner
• Matching clients with the appropriate tax professional
• Scheduling clients according to their preferences
• Ensuring client needs are met during service
• Maintaining office cleanliness and organization
• Performing other duties as assigned

Qualifications:

• Experience in a fast-paced environment and customer service
• Ability to multi-task and strong organizational skills
• Proficiency in Microsoft Office

Preferred:

• High school diploma or equivalent
• Flexibility to work in multiple locations and schedules
• Sales or marketing experience

Details:

• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industry: Retail

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