Assistant General Manager

Assistant General Manager

Krystal Restaurants LLC – Knoxville, TN

Salary: $35,000.00 – $45,000.00

Position:
Full‑time, Mid‑Senior level

• Creates a great energy in the restaurant and sets the team up for success
• Empowers the team through Yes I Can
• Communicates effectively and engages the team in regular huddles
• Coaches and motivates the Shift Leaders and crew members
• Recruits and develops top‑grade talent
• Demonstrates commitment to goals and inspires others to deliver excellent performance
• Recognizes the team with U‑Rock and Fresh, Friendly and Fast recognition tools
• Serves those they lead through behaviors, actions and decisions

• Serves as a role model to create memorable guest experiences
• Coaches WOW service and creates a welcoming work environment
• Takes actions to solve and celebrates guest feedback
• Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly

• Supports the Restaurant General Manager’s efforts in the community with local marketing and events
• Supports company‑wide promotions, product launches and product samplings
• Helps the team execute local promotions

• Responsible for executing Krystal 9 operating systems
• Assists in developing sales forecast and schedules to ensure Quality, Service and Cleanliness will be met
• Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs
• Reviews inventory efficiencies to create product (truck) orders
• Reviews inventory and evaluates food costs
• Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records
• Implements and follows up on operations and financial action plans
• Analyzes sales and labor results throughout and after each shift
• Maintains Brand operating standards for product procedures, cleanliness standards and service expectations

• Assists in the compliance with health, safety, cleanliness, security and fire policies, standards and regulations
• Helps to identify problems and conducts high‑level troubleshooting for restaurant equipment

• Excellent people leadership and guest service skills required
• Ability to work in a fast‑paced environment
• Ability to communicate effectively with guests, team members and above restaurant leaders
• Ability to resolve issues in compliance with Krystal standards
• Available to work all shifts, weekends and holidays

• Must have high school diploma or equivalent
• Minimum of 1‑2 years management experience

• Must be able to lift up to 50 pounds of force frequently to move objects
• Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds
• Consistently handles product preparation
• Ability to kneel and follow proper lifting procedures
• Consistently lifts for product preparation, stocking and inventory

Mid‑Senior level

Full‑time

Management and Manufacturing

Industry: Restaurants

Competitive starting pay, flexible schedules, health benefits, and 401k.