Repair and Tool Technician

Overview

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed).

• Provide service to store customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs, and demonstrating proper tool use as needed.
• Perform evaluation and repair of small engines, outdoor power equipment and handheld electrical devices.
• Maintain day-to-day operation and maintenance of equipment in the tool rental department.
• In non-store locations, ensure units are repaired, tested for quality of repair, and cleaned prior to returning to the originating store.
• Maintain thorough knowledge of all tools and effectively manage the tool inventory by maintaining and repairing tools as necessary.

• Thorough knowledge of tools and effective tool inventory management and repair.