Social Worker; BSW ED​/Case Management

Social Worker (BSW) – ED/Case Management – UNC Health

Join UNC Health’s inclusive organization of over 40,000 teammates dedicated to improving health and well‑being for unique communities.

As a Social Worker BSW at UNC Health, you will play a vital role in providing support, resources, and advocacy for patients and their families. You will be responsible for facilitating resources, advocating for patients’ rights, actively listening to their concerns, demonstrating respect for individuality, building trust, and obtaining, interpreting, and communicating necessary information regarding patients and families, including bio‑psychosocial history information.

• Obtaining, interpreting, and communicating information
  • Gather bio‑psychosocial history information from patients and their families to assess their needs and develop appropriate care plans.
  • Consult with licensed healthcare staff or physicians to ensure accurate and comprehensive communication of patient information.
  • Effectively document and share relevant information to facilitate continuity of care and promote interdisciplinary collaboration.
• Resource facilitation
  • Assess patients’ needs and connect them with appropriate resources such as housing assistance, healthcare services, financial aid, and community support programs.
  • Collaborate with interdisciplinary teams and community organizations to develop and maintain a comprehensive referral network.
  • Provide guidance and support in navigating complex systems to ensure patients receive necessary resources.
• Advocacy
  • Serve as a strong advocate for patients, promoting their rights and ensuring their voices are heard.
  • Collaborate with patients to identify and address systemic barriers and social inequalities that impact their well‑being.
  • Liaise between patients and external agencies to advocate for their needs and improve access to services.
• Active listening
  • Utilize active listening skills to create a safe and supportive environment for patients to express concerns.
  • Empathize with patients’ experiences and validate their feelings.
  • Actively engage in effective communication to accurately understand and address patients’ situations.
• Respect for individuality
  • Recognize and embrace the diversity of patients’ backgrounds, cultures, beliefs, and values.
  • Foster an inclusive and culturally sensitive environment.
  • Tailor interventions to meet individual needs and preferences.
• Building trust
  • Establish and maintain a trusting and therapeutic relationship based on professionalism, confidentiality, and ethical guidelines.
  • Demonstrate empathy, compassion, and integrity in all interactions.
  • Maintain clear boundaries while providing appropriate support and guidance.

• Bachelor’s degree in Social Work (BSW) from a program accredited by the Council on Social Work Education.

• None required.

• Previous related experience preferred, but not required.

• Knowledge of local community resources, social services, and healthcare systems.
• Strong interpersonal and communication skills.
• Ability to work collaboratively in a multidisciplinary team.
• Excellent organizational and time‑management skills.
• Commitment to maintaining professional standards and ethical guidelines.

• Legal
  
  Employer:
  
  NCHEALTH
• Entity:
  Caldwell Memorial Hospital
• Organization Unit:
  Case Management
• Work Type:
  Full Time
• Standard Hours Per Week: 40.00
• Salary Range: $19.92 – $28.62 per hour (Hiring Range)
• Work Assignment Type:
  Onsite
• Work Schedule:
  
  Day Job
• Location:
  
  US:
  
  NC:
  
  Lenoir
• Exempt From Overtime:
  Exempt:
  Yes
• Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
• UNC Health makes reasonable accommodations for applicants and employees with disabilities and for religious practices.