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IT Support HelpDesk/Support

Onsite IT Field Support Technician

Job in Lenoir, Caldwell County, North Carolina, 28645, USA
Listing for: Astreya Inc.
Full Time position
Listed on 2025-12-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading IT service provider in Lenoir, North Carolina, is seeking a support technician to provide quality onsite and remote assistance to end users. Responsibilities include troubleshooting hardware and software issues, maintaining ticket documentation in ITSM tools, and assisting with workstation setups. The ideal candidate will have an Associate's degree in IT and experience with Windows 10/11 and Service Now, along with strong communication and time management skills.

A commitment to customer service and the ability to work independently are essential for this role.
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