Internal Sales Representative

Support the internal sales team by handling customer enquiries, processing quotations and orders, developing product knowledge, and helping deliver efficient customer service.

As an Internal Sales Representative, you will support the internal sales team at Thomas Panels and Profiles, a leading UK manufacturer and supplier of steel roofing and cladding products. You will assist in handling basic customer enquiries, processing quotations and sales orders, and developing product knowledge. This is an excellent opportunity to start a career in sales within the construction supply industry, with structured training and progression opportunities.

• Respond to basic customer enquiries via phone, email, and in person with a professional and helpful manner.
• Provide information on steel roofing and cladding products, pricing, and availability.
• Pass complex or technical enquiries to senior sales staff with appropriate notes and context.

• Assist with the preparation and entry of quotations and basic sales orders using the internal system.
• Ensure customer records and documentation are accurate and kept up to date.
• Liaise with other departments to ensure orders are fulfilled accurately and on time.

• Attend training sessions to learn about steel roofing and cladding products.
• Build a foundational understanding of product types, specifications, and applications.
• Keep informed of any updates to product ranges, pricing, or company policies.
• Work closely with the internal sales and customer service teams to support business goals.
• Assist with routine reporting, data entry, and office duties as directed.
• Contribute positively to team morale and company culture.
• Performance-Based
  
  Incentives:
  
  Opportunity for bonuses or commissions as skills develop.
• Holiday Entitlement: 31 days holiday per year including bank and public holidays.
• Company pension scheme and training support.
• Friendly, supportive working environment.

Thomas Panels and Profiles, Unit 5, Southern Avenue, Leominster, HR6 0QF

• Full-time:
  • Monday to Thursday: 8:00 am - 5:00 pm
  • Friday: 8:00 am - 4:00 pm

• Salary Band: £27,500 per annum (dependent on experience).
• Performance-Based
  
  Incentives:
  
  Opportunity for bonuses or commissions as skills develop.