Dental Office Manager; Leominster, MA

Base Pay Range

$60,000.00/yr - $65,000.00/yr

Dental Dreams in Leominster, Massachusetts seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill scheduling requirements, and provide necessary support to Dental Assistants and Dentists.

Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high‑quality dental services in first‑class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams’ patients say they recommend us to family and friends.

• Monthly bonus
• Competitive compensation
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K
• Full compliance with CDC and industry guidelines, including secured PPE and patient safety protocols

• Supervise all front and back‑office staff; cover roles when necessary.
• Maintain a patient‑centric disposition and foster a culture of service.
• Hire and train support staff, manage performance, and conduct annual reviews.
• Accurately verify dental benefits and manage check‑in/out processes.
• Assist with presenting and/or explaining treatment plans.
• Collect payments, co‑payments, and deductibles.
• Oversee patient scheduling to meet goals.
• Create insurance claims and submit pre‑authorizations in a timely manner.
• Pull patient charts for future appointments when necessary.
• Perform other duties as assigned.

• Required:
  • Managerial and Dental Assistant experience.
  • Track record for providing outstanding customer service.
  • Ability to work in a fast‑paced, hands‑on environment.
• Preferred:
  • Dental practice management experience.
  • Bilingual ability.
  • Knowledge of ADP Workforce, Dentrix, and/or Eaglesoft.

KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.

Mid‑Senior level

Full‑time

Health Care Provider

Medical Practices