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Trades Manager

Job in Leominster, Worcester County, Massachusetts, 01453, USA
Listing for: Heritage Home Service
Full Time position
Listed on 2026-01-12
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 110000 - 130000 USD Yearly USD 110000.00 130000.00 YEAR
Job Description & How to Apply Below

Overview

Heritage Home Service isn’t just a company—it’s a New England family tradition. For decades, we’ve been the trusted name in HVAC, plumbing, and electrical services across Massachusetts and New Hampshire. We’re growing quickly and committed to fostering a positive, team‑driven culture built on personal and professional development. We are seeking a dynamic
Trades Manager with proven leadership ability, a strong record of driving KPIs, and a passion for delivering exceptional customer experiences to lead our expanding Worcester‑area team.

Responsibilities
  • Lead & Manage the Team:
    Oversee and empower HVAC technicians while cultivating a culture of accountability, excellence, and collaboration.
  • Take Care of Customers:
    Ensure top‑tier service, resolve concerns quickly, and build long‑term customer relationships.
  • Drive Exceptional Metrics:
    Own team KPIs and develop strategies to improve efficiency, customer retention, and revenue growth.
  • Design Elite-Level Training:
    Recruit HVAC talent, build training programs, and promote ongoing skill development and career advancement.
Qualifications
  • Proven experience building, leading, and motivating teams
  • Strong track record of exceeding sales and operational efficiency goals
  • Excellent communication, problem‑solving, and team‑building skills
  • Passion for customer satisfaction and operational excellence
Benefits
  • Top‑of‑market compensation: $110K–$130K
  • Comprehensive health, dental, and vision insurance
  • 401(k) with generous company match
  • Career advancement opportunities within a rapidly growing organization

Location:

Worcester, MA

Heritage Home Service may conduct a pre‑employment background check and drug test, subject to applicable law.

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