Junior Quality Assurance Specialist

A regional transit authority in Leominster, MA, seeks a Jr. Quality Assurance Agent to handle feedback from clients and vendors, ensuring compliance with contracts and quality standards. Responsibilities include managing communication via phone and email while monitoring compliance and addressing complaints effectively. Ideal candidates have a high school diploma, call center experience, and strong communication skills. This position offers a salary range of $16.83 to $20.01 hourly and requires effective teamwork.
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