Service Technician

Overview

Power Home Remodeling is a company founded on hard work and positivity. We believe that “dream” and “achieve” are not mutually exclusive. That philosophy has served us well in becoming FORTUNE Magazine’s #1 Workplace for Millennia ls and one of Glassdoor’s Best Places to Work. 90% of our executives begin their careers in entry‑level positions because we recruit, train, and retain talented individuals with a drive to succeed.

Power is more than a home remodeling company – it is a dream realization, technology‑innovation, community‑advocacy, expectation‑shattering, and happiness‑maximizing company dedicated to improvement for our customers and ourselves.

The Service Technician services both the overall business of the company and the needs of customers by diagnosing installation issues, assessing viable solutions, and accurately drafting a fixed timeline to resolve, replace, or repair. Candidates must have significant experience in the home remodeling industry, specifically with replacement windows & door, vinyl siding, asphalt shingle roofing, and gutters. This position works primarily in the field with minimal supervision or management contact.

• Confirm all scheduled services at least 1–2 days in advance to ensure readiness.
• Prepare equipment and/or materials prior to scheduled appointments.
• Review customer details, service requirements, and any special instructions beforehand.
• Perform each service efficiently and effectively, adhering to company standards and safety protocols.
• Complete assigned services within the designated time frames, maintaining quality and workmanship.
• Consistently seek ways to improve service delivery, customer satisfaction, and provide feedback.
• Ensure timely communication for issues that require further resolution or investigation.

• Ability to prioritize and manage time.
• Organized, self‑motivated, and detail‑oriented.
• Strong customer service skills.
• Comfortable with negotiating and independently having the authority to make decisions to resolve customer concerns in real time.
• General knowledge of residential construction and hands‑on experience.

• High School Diploma and 2–4 years of related work experience required.
• Required licenses and certifications: OSHA 10, RRP Lead Renovator Certification (will receive upon employment if not currently certified).

• Hourly Pay: $25.50
• Use of company vehicle
• Technology package (iPad/iPhone)
• EZ Pass
• Gas Card
• Full medical, dental, life, and disability insurance plans tailored to you and your family.
• Subsidized child care and fertility benefits
• Paid parental leave
• Free health screenings & rewards for participation in wellness programs
• Comprehensive 401(k) retirement savings program matched by Power
• Ample paid vacation and holidays
• Employee‑relief fund
• Year‑round events and activities, including an all‑expenses‑paid music festival in Cancun, Mexico for you and a significant other
• Year‑round volunteer opportunities
• Personal development – books, courses, and opportunity to attend leadership conferences
• Artfully designed office spaces & relocation opportunities

Power Home Remodeling Group is an equal opportunity employer, and we are committed to hiring a diverse and talented workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request to