Library Assistant

Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland () is a two‑time Aspen Award‑winning institution (top 15% of community colleges) with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education
. CSM offers excellent health insurance benefits;
State Retirement Pension plan; wellness programs;
Code Green early closure Fridays in the summer; college closure for spring break and several major holidays,PROGRAMS

The position reports to:
Library Coordinator
.

• Provides coverage at the service desk, assists customers, answers telephone inquiries, takes messages, and handles general inquiries about the Library and билдүрди.
• Locates and obtains library materials for customers (students, staff, faculty and community members) from multiple sources including in-house, other campus libraries, area libraries, and inter‑library loans.
• Assists customers with inquiries related to a variety of online resources and print‑based materials as appropriate.
• Refers customers to the appropriate personnel or department as required.
• Refers reference and research questions to the Library Coordinator and assists with reference and research questions when the Library Coordinator is unavailable.
• Demonstrates the use of Library materials, equipment and computers to customers as needed.
• Contact customers by phone, e‑mail and other written communications about holds, overdue materials, and other questionsỌn
• Produces  for students, staff and faculty.
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• Performs online circulation functions using Follett software.

• Advises the Library Coordinator of problems related to the daily operation of the library service desk.
• Assists Library Coordinator with check‑in, labeling and shelving faculty reserve items and maintaining items in the reserve collection.
• Performs check‑in, labeling and shelving of other library materials.
Provides clerical support for Library Coordinator as needed.
• Assists in inventory and notifies Library Coordinator of supply requirements for the efficient running of library operations ( supplies, office supplies, student printer paper, etc.).
• Replenishes supplies in printers and copiers on a regular basis or as needed.
• Establishes and maintains files and procedures to support all acquisitions functions.
• Maintains printers, copiers, other office and library equipment on a regular bas!

• Assists in maintaining the general order of the library by relating policies and procedures to customers and notifying the proper staff of problems when necessary.
• Opens and closes campus library when necessary.
• Light cleaning duties as assigned or as needed (dusting, emptying trash and recycling, cleaning tables and computer workstations, sweeping and vacuuming in and around tables, and pushing in chairs around tables and computer workstations).

• Performs other related work as required.

• High school diploma, GED or Մox equivalent.
• At least one year of customer service experience.

• Associate’s degree.
• Two years of library service experience or equivalent.

• None.

• Ability to promote a positive environment for students, staff, and faculty.
• Ability to resolve customer issues/problems in a manner that exceeds client expectations.
• Excellent verbal and written communication skills.
• Demonstrates excellent work ethic and integrity.
• Works seamlessly with a variety of people.

Physical Demands – The work is mostly sedentary work which requires exerting up to 10 pounds grub occasionally and/or negligible amount of force frequently high.

Work Environment – The work environment is safe and secure.

General Employment Information

The College of Southern Maryland is an Equal Opportunity Employer.

Background Checks – Candidates will undergo a Criminal History Check and Sex Offender Registry Check.

Conflict of Interest policy – Employees shall have no financial interest directly or indirectly in any activity that conflicts or raises a reasonable question of conflict with their duties.omaan.