Mobile Bank Teller II

Mobile Bank Teller II

Join to apply for the Mobile Bank Teller II role at Shore United Bank

This range is provided by Shore United Bank. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$21.00/hr - $23.00/hr

Shore United Bank is seeking a Mobile Branch Banking Specialist II (Mobile Bank Teller II) to join our team. A Mobile Branch Banking Specialist II is a front‑line, customer‑facing teller position responsible for professionally interacting with clients to take care of their financial needs. A Branch Banking Specialist is responsible for providing exceptional customer service, including efficient and accurate transaction processing.

The Specialist is skilled in customer conversations, asking questions to determine the best solutions to meet the financial needs of our customers. This position requires prior bank experience.

“Mobile” means your work location will vary based on needs in the region. You will support multiple communities while serving as the go‑to support for clients. This position will rotate between branches in Maryland counties:
Calvert (Prince Frederick, Lusby, Dunkirk), St. Mary’s (Leonardtown, Lexington Park, Charlotte Hall), and Charles (La Plata, Waldorf, Bryans Road) with a home base of Prince Frederick, MD. Mileage reimbursement is provided.

• Assists clients with transactions, performing operational duties and processing work while maintaining audit standards, security, and control functions to protect the Bank from loss.
• Promotes timely and courteous service by ensuring questions are answered, providing friendly and accurate service, making proper referrals as necessary, meeting customer needs and expectations, upholding and meeting customer service guidelines.
• Establishes new banking relationships through conversations based on their financial needs.
• Provides account servicing and maintenance to include address changes, ATM card disputes, online banking setup and reset of passwords.
• Recommends bank products and services to customers by having beneficial conversations during daily transactions.
• Opens new consumer and business accounts including CDs, IRAs, and safe deposit boxes.
• Adheres to compliance with regulations and Branch operational policies and procedures, conducting branch security checks of alarm and video systems, and completing required reports accurately and timely.
• Assists sales platform with daily pre‑shift huddles, branch incentive contests and weekly referral goals.
• Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders.
• Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co‑workers.
• Abides by current laws and organizational policies designed to promote an environment free of harassment and discrimination.
• Supports adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness, including compliance with CRA, BSA, Equal Credit Opportunity Act, SAFE Act, etc.
• Participates in required training sessions, including training for compliance with BSA/AML policies and procedures.

• Full‑time.
• Non‑exempt.
• Days of Work:
  Monday‑Friday, with rotating Saturdays (Closed Sundays).

• High school diploma/GED equivalent.
• 1 year experience successfully providing excellent customer service in a fast‑paced environment.
• 1 year experience handling cash with high level of accuracy.
• 1 year experience as a bank teller.

• The pay range for this position is $21.00 to $23.00 hourly.
• Actual compensation offered may vary from the posted hiring range based on relevant experience, time in role, internal peers, prior performance, business sector, licensure requirements, and skill level, and will be finalized at the time of offer.

• Family and community‑oriented workplace with a collaborative, friendly environment.
• Comprehensive benefits package for full‑time employees including health, dental, vision, company‑paid life insurance,…