Unit Secretary - Per Diem​/Nights

Unit Secretary - Per Diem Days/Nights

Agency: DSG

$18.00 - $29.74 / hr

Responsible for providing secretarial support for all employees within an assigned nursing unit. Provides superior customer service to patients and visitors on a given unit.

• Contribute to the achievement of established department goals and objectives and adhere to department policies, procedures, quality standards, and safety standards.
• Comply with governmental and accreditation regulations.
• Communicate clearly using customer‑focused principles.
• Receive, greet and direct patients, visitors, and hospital personnel.
• Receive and distribute mail, flowers, and various other items for patients on the unit.
• Assist physicians and nursing staff with clerical needs as required.
• Assist the Department Director, Clinical Coordinator, and Charge Nurse as directed.
• Answer the call system and deliver messages to the appropriate staff member.
• Function as a communication liaison during emergency situations and STAT requests/orders.
• Request/advice Bed Board/Patient Care Supervisor of all admissions, transfers, discharges, and expirations.
• Faxes patient assignments and staffing information to the staffing office and ancillary departments.
• Place calls to relay orders for consults to appropriate physicians or clinicians.
• Log calls placed into consult log and follow up to ensure consult messages are received and acted upon.
• Maintain an adequate quantity of supplies and equipment inventory; order and maintain copies of unit material as needed.
• Initiate, assemble, and maintain the physical integrity of electronic and hard‑copy patient medical records.
• Fax patient information to requested health‑care providers in accordance with HIPAA guidelines.
• Perform specialized tasks specific to each department by maintaining the required skills.

• High school diploma or GED required (or equivalent).
• Experience in a medical clerical/medical receptionist position preferred.
• Completion of nurse technician/medical assistant/medical clerical training preferred.
• Equivalent hospital experience preferred.

Entry level

Full‑time

Administrative

Administrative and Support Services