Imaging Services Assistant

Med Star Health is looking for an Imaging Services Assistant to join our team! This is a PRN position.

As an Imaging Services Assistant, you will be responsible for supporting the department’s daily operations by greeting, assisting, and directing visitors, physicians, patients, and other hospital clients. You will perform basic office procedures such as answering telephone calls, taking messages, assisting with patient schedule distribution, and interacting with physicians, patients, and third‑party vendors in a pleasant and courteous manner. Imaging Services Assistants utilize the Radiology and Hospital computer information systems, fax, and copier machines to perform job functions, patient information input, verification of patient demographics, verification of result status, and other procedural data.

You are also responsible for filing, purging, and documenting image media movement within and outside of the department.

Join one of the largest healthcare systems in the Baltimore‑Washington metro region, also recognized as one of the “Healthiest Maryland Businesses.” Apply today and learn how Med Star Health can be your next great career move!

• Perform basic office procedures like answering the telephone and interacting with physicians, patients, and third parties in a pleasant, courteous, and professional manner. Work cooperatively and professionally with coworkers, management, technologists, and other hospital departments.
• Perform file room duties which include wet reading (stat) functions and distribute daily schedules. Retrieve film, hard‑copy studies, and paperwork from areas within the department, external imaging centers, and off‑site locations.
• Demonstrate proficiency in copying/digitizing films, burning CDs, and obtaining proper authorization for release of images prior to mailing/distribution of films/CDs for all requests from physicians, patients, and third parties. Confirm and document authorization prior to release of PHI (Protected Health Information) in accordance with HIPAA guidelines.
• Properly identify patients with two patient identifiers (Name & DOB); maintain HIPAA compliance. Utilize the Radiology Information System to perform basic job functions such as information input, verification of patient demographics, and retrieval of patient information and charging data. Maintain departmental facilities in compliance with hospital infection control policies; keep the workplace clean, safe, and orderly. Share responsibility for maintaining inventory and reporting low quantities of mailers, CDs, film jackets, etc.
• Manage incoming/outgoing imaging studies and reports through mail, fax, patient transfer, image transfer, or oral report of radiologist imaging study interpretation to physicians or medical units. Scan general information into PACS and RAD Viewer. Report problems to the PACS Administrator and follow through with corrective actions.

• High School Diploma or GED.
• Previous experience in a hospital/medical setting preferred.
• BLS Certification.

This position has a hiring range of USD $17.50 - $28.73 /Hr.

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