Product Quality Coordinator

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way.

We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

The Product Quality Coordinator is responsible for the routine submission of samples to QC laboratories. The position provides daily and weekly updates to Management regarding the status of samples undergoing testing in QC, communicates OOS failures to the Quality Analyst for MRB review, supports cross‑functional teams on laboratory target releases and facility audits, escalates priorities to QC management, and corresponds with internal and external stakeholders on behalf of the QC laboratory.

This position supports the Nestlé Health Science (NHSc) Quality Laboratory mission of providing specialized laboratory services to help ensure that Nestlé products are safe, satisfy all applicable regulatory requirements, and meet the quality expectations of customers and consumers.

• Provides status updates to other departments regarding sample submissions, including R&D and consumer complaints, sample handling and control, and data entry.
• Provides daily and weekly updates to Management regarding the status of samples undergoing testing in QC.
• Processes incoming sample submissions, including raw material, bulk, contract bulk, and special samples.
• Performs electronic systems transactions to release material on a continuous basis.
• Communicates with appropriate personnel regarding re‑sampling and obtains missing information involving documentation and specification issues.
• Supports and assists the facility during annual audits.
• Creates and maintains reports, including quality data trending, informational spreadsheets, and laboratory log spreadsheets.
• Reviews certificates of analysis from raw material suppliers, QA/QC reports, and other quality documents.
• Drafts certificates of analysis for review by authorized personnel.
• Provides information related to Customer Complaint testing as part of the investigation process.
• Assists Quality Management with coordinating and submitting outside laboratory samples and results.
• Creates purchase orders for laboratory supplies and manages receipts and invoices through electronic systems.
• Provides training and technical support to the Quality Coordinator group regarding raw material testing requirements and bulk specifications.
• Leads continual improvement initiatives for the team.
• Works with higher‑level technical and scientific personnel to learn about analytical issues, testing…