Receptionist - Gilbert Bain Hospital

Receptionist ()

Substantive post

Part time 32 hours per week

Band 3 - Salary Range £29,103 - £31,409
* per annum (pro rata)

Distant Island Allowance of £2,578 per annum (pro rata)

(
* Salary and Distant Islands Allowance as of 1 April 2026)

Are you organised, approachable and ready to support frontline healthcare delivery? Join our reception team at the Gilbert Bain Hospital and become a key contact for patients, staff and visitors.

The Gilbert Bain Hospital Reception serves as the first place of contact for visitors and patients but is also a vital service centre, providing essential support to the hospital and wider community teams. The department plays a pivotal role in ensuring timely responses, effective communication, and the coordination of resources.

Previous reception/secretarial experience and skills are desirable, however in house training will be provided.

You will initially be appointed at Band 2 level (Salary range £26,696 - £28,988 per annum pro-rata) rising to Band 3 once successful completion of competencies.

Please note that this post is NOT eligible for sponsorship in line with current  guidance. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK without the need for sponsorship BEFORE submitting any applications. Further information can be found.

You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role – details can be viewed on http://

As from 01/04/2026, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.

For an informal discussion, please contact: shreyansh.kayasthat

Closing date: 01/03/2026

Interview date: 16/03/2026

* Please note this is a local advertisement and no relocation or interview expenses are applicable

If you require assistance or encounter any technical issues with your application, please e‑mail support at  including the vacancy reference number and “NHS Shetland” in the subject line.

In promoting equal opportunities, we welcome applications from all sections of the community.